Shipping Policy

HOLIDAY 2024 

Shipping Notification
Please note that shipment processing and delivery may take longer than usual due to high volume. Should you need assistance, please reach out to customer service. Thank you for your understanding.

DOMESTIC SHIPPING
Standard shipping is free on all orders. Shipping times will vary depending on your location. Please allow 7-10 business days for processing prior to shipping.

NOTE: DHL will not ship to PO boxes.

COUNTRIES WE SHIP TO:

Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, Vatican City

For shipping to the UK, please visit https://uk.rails.com and for shipping everywhere else in the world, please visit https://www.rails.com.

ORDER ARRIVAL
You will receive an email order confirmation immediately after your order has been placed. Orders will ship from our warehouse within 7-10 business days. 

Once your order is ready to ship, you will receive a second email with tracking information and an estimated arrival date. All shipping methods include tracking. Please look for the tracking link in your shipping confirmation email. 

Arrival time will be estimated within your tracking information and cannot be 100% guaranteed. Due to a possible credit card verification, your order may be subject to a delayed shipping date.