Shipping Policy

DOMESTIC SHIPPING
Standard shipping is free on all orders. Shipping times will vary depending on your location. Please allow up to 14 business days for processing prior to shipping.

NOTE: DHL will not ship to PO boxes.

COUNTRIES WE SHIP TO:

Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, Vatican City

INTERNATIONAL SHIPPING
You are currently visiting https://eu.rails.com, which ships exclusively within the EU. 

For shipping to the UK, please visit https://uk.rails.com, and for shipping to Canada, please visit https://ca.rails.com. 

For shipping everywhere else in the world, please visit https://www.rails.com.

ORDER ARRIVAL
You will receive an email order confirmation immediately after your order has been placed. Orders will ship from our warehouse within 14 business days. 

Once your order is ready to ship, you will receive a second email with tracking information and an estimated arrival date. All shipping methods include tracking. Please look for the tracking link in your shipping confirmation email. 

Arrival time will be estimated within your tracking information and cannot be 100% guaranteed. Due to a possible credit card verification, your order may be subject to a delayed shipping date.